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Email transfer from Telus to google mail
I have stumbled on a number of web articles about telus mail moving to gmail. Link: https://www.telus.com/en/bc/support/article/telus-email-transition-general-information I have not received any no...
They are migrating the email accounts over in batches. They will email you prior to your account moving.
hi
just Receive my emails from Telus notifying me of the transition/migration to Google. I opened it and clicked on
"get started" where I was prompted to enter my email and password which I did. Message came back invalid login and 10 invalid login may lock my account temporarily. I have tried several ways several methods with no success.
oddly enough, I can sign into my Telus account and view my bills and invoices dating usage etc. Using the same email address and password I cannot logon in to do this transition.
has anyone else had this problem?
calling can't telus for help ... currently waiting on two telus lines..... long long waits?
can't seem to get any satisfaction.
My experience with Telus customer support is also terrible, it's sucked up huge amounts of time without resolving the problem. I think we need to fight back and am trying to think about how this might happen.
Is all TELUS support now offshore? It is exasperating dealing with people who obviously do not have access to/are not familiar with TELUS services. It is like trying to get help from someone who has access to a recipe book but has never cooked or baked in their entire lives.
- Actually the person that ended up assisting me the most & helped to solve the problem was located in Guatemala; if it weren't for him I'd likely be caught in the quagmire for much much longer
DMT: you said your email wasn't accessible after migration and now it's back?
I'm wondering, how long did it take to fix?
(I'm on day 3...)
Three follow-up e-mails to my TELUS agent and not a peep. I was given a ticket number but there was never any follow-through on their part. I had folders that did not transfer to Gmail. I could transfer those folders in less than a minute if they could just reactivate mt TELUS e-mail for five minutes. I'm sure that they could do the same. I'm guessing that this migration and related IT is offshore as well.
