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email rejected on VPN
I am using ExpressVPN on my MacBook Pro, running macos 10.13.6 High Sierra. My email client Thunderbird 68.7.0 is no longer able to reliably send email while my VPN is running. Thunderbird puts my ou...
>> The SMTP settings are unchanged - smtp.telus.net, port 587, no connection security.
That is the entire problem in itself. You can only connect to smtp.telus.net without any connection security from a Telus IP. If you're using a VPN, you need to use the secure smtp settings to send. I've had no issues with Thunderbird on MacOS with the correct settings in it.
Server: smtp.telus.net
Port: 1025
Security: STARTTLS <<< Important. If SSL/TLS is selected, you will get a connection error.
Setting smtp to port 1025 with SSL as you suggested put Thunderbird into a non-responsive state for about 6 hours. I had to shut down all applications before I could Force Quit Thunderbird, which macos rightly reported was Not Respnding. FYI.
FuzzyLogic
Community Power User
Community Power UserI found this information for configuring Thunderbird on a PC. Not sure how different it would be on a Mac:
https://www.telus.com/en/bc/support/article/set-up-telus-email-thunderbird-mozilla
It's interesting that the servers are now gmail. I know Telus is moving to gmail but I'm not sure if this is the case for everyone.
