Forum Discussion
BCTV
2 years agoHelpful Neighbour
Edit start time of series record?
Hello, still getting to know my Optik TV+. I set up a series record for my 2 year old son, but for every single episode of the series that is recorded, it starts about 3-5 minutes into the episode. Is...
- 2 years ago
Hi BCTV, thanks for flagging. We contacted the third-party vendor that provides the scheduling for the guide, and they updated the metadata. You should be able to record Teletubbies from beginning to end now!
BCTV
2 years agoHelpful Neighbour
Great! Thank you for flagging this issue. Hopefully we can get it resolved. Twirlywoos is another favourite at our house. They really are companion shows, they go hand in hand. lol
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Sent from my iPhone
Optik-Kate
TELUS Team Member
2 years agoHi BCTV, thanks for flagging. We contacted the third-party vendor that provides the scheduling for the guide, and they updated the metadata. You should be able to record Teletubbies from beginning to end now!
- BCTV2 years agoHelpful NeighbourThank you very much! Much appreciated!!
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