Forum Discussion
BCTV
2 years agoHelpful Neighbour
Edit start time of series record?
Hello, still getting to know my Optik TV+. I set up a series record for my 2 year old son, but for every single episode of the series that is recorded, it starts about 3-5 minutes into the episode. Is...
- 2 years ago
Hi BCTV, thanks for flagging. We contacted the third-party vendor that provides the scheduling for the guide, and they updated the metadata. You should be able to record Teletubbies from beginning to end now!
MrSL
2 years agoRockstar
Hi BCTV this is a long time issue that has been highlighted many times in this Forum. I guess you have the TelusTv-21T set top box? Looks like this:
The long and short of your question is No. With any recordings, individual, series etc. there is no option to to alter the start and finish times of recordings which is extremely annoying (I had BlueCurve too).
General speaking recordings are set to record 2 minutes prior to the program start and finish on time. With the exception of Live / New sport's broadcast's which Telus setup an automatic extension of either 1 or 1.5 hours after a huge backlash from customers.
I don't know if and when this simple option will be available to us users, so the only option you really have is to record the previous program, which, yeah, is far from ideal!
It is unusual though to have a recording start late.