Forum Discussion
RobG3987
2 years agoAmbassador
Downloading from Playstore killed all wired devices
Strange one here: Recently downloaded a very large game on my PlayStation (wired connection) While the download continues (48G took 45 muniutes) ALL other wired devices on my home network showed tim...
- 2 years agoI found the problem was my 16 port network switch in the middle was the culprit, which explains why the wifi devices were unaffected.
Replaced with a new Gb switch and all's good now.
marv1998700
2 years agoFriendly Neighbour
I have the same issue here, but not by downloading large files.
The wired devices would lost internet and would never recover back, the only solution is to hard reset the optic modem.
I've phoned the Telus and they claimed that they hard reset the modem remotely, it had been stable for 4 days and then the problem came back again.
If I chose to hard reset the modem by myself via the modem's admin console, it would work for a couple hours up to a day then the issue would come back again.
There must be something wrong with the optic modem but not advises yet.
- RobG39872 years agoAmbassadorI found the problem was my 16 port network switch in the middle was the culprit, which explains why the wifi devices were unaffected.
Replaced with a new Gb switch and all's good now.