Forum Discussion
Does your Telus optik TV and wifi just stop working?
My Telus tv and internet service is as reliable as a McDonald’s self serve ice cream machine. After spending hours and hours multiple times on the phone with the tech department to resolve the issu...
I am having the same issues. I had them install PureFiber 3G June 9th and it hasn't work right since. They run diagnostics, upgraded firmware on my modem and the internet still goes down at least 5 times a day. If they don't fix it soon, I am leaving Telus. It is unusable in its current state.
TELUS_SupportOfficial Support Team
Sorry to hear that Swordfish99, that's definitley not the experience we want you to have. We'll send you a PM shortly to look further into this for you.
