Forum Discussion
thecoastwife
9 months agoNeighbour
Does your Telus optik TV and wifi just stop working?
My Telus tv and internet service is as reliable as a McDonald’s self serve ice cream machine. After spending hours and hours multiple times on the phone with the tech department to resolve the issu...
Anomar
8 months agoFriendly Neighbour
We have the exact same problem since accepting a new contract and upgrading to Internet 500, we have dead zones, where none existed before. Perhaps a new modem should be given to pure fibre customers, like the NH20A. The current T3200M is obsolete.
TELUS_Support
Official Support Team
8 months agoHi Anomar - we can always investigate what's going on. Please send us a private message if you're still experiencing issues