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Discontinue Home Phone Services
I have called in 4 times now to discontinue our home phone line. Each time they say so sorry we will do it right now ..and then when I call back in a month they say sorry it wasn't done right we wil...
Finally got the right help and my issue is now sorted. Shame that chat/call-ins couldn't seem to help but this online forum did the job so thanks!
Is your home phone a stand alone account or is it part of a package plan?
Mine is part of a package and I also want to cancel, so just looking for insight.
Stand alone. They REALLY don't want to close accounts ..for some reason
Stand alone is better.
Keep at it.
Probably because many accounts are being closed because of poor customer service.
