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5 Replies

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      We can send you a private message to discuss options further. Check your Inbox.

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    What hardware? Can you access the device when you are coming from a WAN ip?

    • Mattyhaag's avatar
      Mattyhaag
      Neighbour

      5G Smart Hub router. On my windows pc. Yes I can connect to the internet, but my NAT type is strict

      • FuzzyLogic's avatar
        FuzzyLogic
        Icon for Community Power User rankCommunity Power User

        What are you trying to do that requires port forwarding?

        Telus normally gives a dynamic IP address unless you have a business account.