Forum Discussion
Difficulty Cancelling Service; Website Errors
I want to cancel my service but I can't talk to a human. I have been on hold for two hours. I tried the chat bot, I tried ordering a new plan on their website but it just glitches out. I am so frustr...
TELUS_Support
Official Support Team
Official Support TeamHi there, we’re really sorry to hear about your experience — this is absolutely not how we want our customers to feel. If you're still looking to cancel your service, please send us a private message with your account details, and we will do our best to help.
