Forum Discussion
Difficulty Cancelling Service; Website Errors
I want to cancel my service but I can't talk to a human. I have been on hold for two hours. I tried the chat bot, I tried ordering a new plan on their website but it just glitches out. I am so frustr...
In the my Telus app, go to support. Type in CANCEL and then it will organize a callback from retention. No waiting needed.
