Forum Discussion
Didnt recieve credit OR promo offer
Hi everyone I literally just switched from shaw to telus on Thursday. However I was promised x amount in bill credit and a reduced monthly rate. Upon inspection they are demanding almost $180 from ...
I would actually recommend contacting Telus support, that to me seems like a billing issue and if they promised you a bill credit it should be there, I have normally have most those problems fixed just from making a call to there support.
- I requested a call back from them / will be phoning tomorrow if I don't get it. I switched to save money not spend $100 more a month
- Update for anyone checking in:
Canceled my service. Agent on the phone could not honor the quote that I received in writing from telus.
Done. Not playing games.
