Forum Discussion

BNB187's avatar
BNB187
Organizer
3 years ago
Solved

Device names on Connect App

New to Telus.. had my internet installed today. I’ve tried to rename the devices in the Connect app and they keep changing back to a single name on the list. The HOST names are fine but that isn’t what shows up on the list off devices. Makes it quite difficult to set profiles or pause devices.

Any help would be appreciated!

  • BNB187's avatar
    BNB187
    3 years ago
    App did an update and now it’s fine.

4 Replies

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    The only time I saw this happen was when I hit Back instead of Save when I wanted to rename a device.

    • BNB187's avatar
      BNB187
      Organizer
      FuzzyLogicit’s strange I hit save, shows up correctly for a few minutes and then everything on the list changes name back to whatever the boost router is named.?.?.?
      • FuzzyLogic's avatar
        FuzzyLogic
        Icon for Community Power User rankCommunity Power User

        Definitely unusual. Maybe reinstall the app?