Forum Discussion

stonehorse's avatar
stonehorse
Advisor
1 year ago
Solved

Delete Offline Devices List on Boost?

This has been bugging me for awhile. Logging into Telus Boost, under "Connected Devices - Offline Devices", there is a list of 237 devices. I know what these devices are. Some of them are my laptop w...
  • TELUS_Support's avatar
    1 year ago

    Unfortunately, the Boost Wi-Fi system doesn't offer a direct "delete" option for clearing the list of offline devices, which is why you're only seeing options to rename or pause devices. To clear the device list would need to perform a factory reset on your Telus Boost device. This would remove all settings, including the list of connected and offline devices. However, you would need to set up your Wi-Fi network and reconnect all your devices again from scratch.