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vitruviusbeard's avatar
vitruviusbeard
Neighbour
2 years ago

Data Throttling

I have 50 gb left on my plan but for the last couple of days It hasnt been working. It is 15 days before I have to turn in my phone. Is it possible they are deliberately throttling it to incentivise ...
A-B's avatar
A-B
Icon for Community Manager rankCommunity Manager
2 years ago

No, we're not deliberately throttling anything. Have you tried restarting your phone or resetting your Network Settings to see if that helps? You can always reach out to our Mobility team at 1-866-558-2273 or visit the nearest TELUS store to speak with our team as well.

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