Forum Discussion

mopudding's avatar
mopudding
Organizer
4 years ago

Data Limit is Wrong - 1TB is not 1000GB

When I log into my Internet plan info, it shows my plan as Internet 150, which includes 1024GB of data as seen in the screenshot and on the Telus Support page   Given this, Telus still charges me i...
data usage
xray's avatar
xray
Hero
4 years ago

How do you know the overage calculation isn't actually using 1024 Gb as the limit and that the screen you see just has a display label bug on the chart? Do you have a bill showing the over overage charges are using 1000 Gb?

mopudding's avatar
mopudding
Organizer
4 years ago

It's actually using 1000GB as the limit, as shown here:

 

 

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