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ntwiebe's avatar
ntwiebe
Neighbour
8 months ago

Damage to lawn by Telus contractors or installers

This past fall, contractors or installers laid Telus fibre optic cable in my yard and other yards in my neighborhood. Now I see that there is a large hole that they left in my lawn. The hole has recently been filled with gravel. This is not acceptable as a replacement for the soil and grass that was there before this damage occurred. Is Telus going to rectify this issue? This is not exactly a winning strategy for gaining customers or goodwill. 

2 Replies

  • There was an email about this a month or two ago. They are supposed to be inspecting lawns and fixing poor work. I cannot find the email however, as you could request a visit as well. I will continue to look as I need a repair as well

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team

      Hello Bhc1968, were you able to find the email in question?