Forum Discussion
togrod15
1 month agoNeighbour
Customer Service Issue
Hi Neighbours! What has happened to Telus Customer Service from over two years ago? Where did the high level customer service go? Why are we being lied to? Is this the way to treat loyal long term cu...
togrod15
1 month agoNeighbour
Dear TELUS_Support, my post was not to seek any accolades or solicit a pat on the head from Telus. It sounds insincere based on my assessment of the several forum entries. Start “walking the talk”; stop the rhetoric…..please!
TELUS_Support
Official Support Team
1 month agotogrod15 Totally get it. It's definitely a learning experience for us - we'll forward your feedback along. First, was your appointment rescheduled?
- togrod1526 days agoNeighbour
I did not reschedule the appointment.
- TELUS_Support25 days ago
Official Support Team
Alright. Well please do let us know if there's anything we can do to be of assistance here. Thanks!
- flash5424 days agoHelpful Neighbour
These read like an AI response. Can you confirm you are NOT AI?