Forum Discussion
JimRockford_PI
1 year agoNeighbour
Customer Service Inquiry
My payment from last month was not put through even though my credit card is valid through 2028!! I am never in the habit of paying late and, of course, it is auto charge, anyway, and the onus is o...
TELUS_Support
Official Support Team
1 year agoWe’re sorry to hear about the challenges you’ve been facing with your payment. Please send us a private message with your account details so we can investigate the issue with your payment and ensure your account is up to date.
- JimRockford_PI1 year agoNeighbourThanks for responding. I appreciate it.I have heard back from Telus now and everything has been straightened out. I am happy now.
- TELUS_Support1 year ago
Official Support Team
No worries, thanks for letting us know.