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Customer service informed me that there's nothing they can do
Moving services, was informed fibre optics was available at new location. A month later they realized it was an error. I didn't renew my lease, to find cheaper office. Where I don't have access ...
Gotcha. We can definitely escalate this to the Business team and have someone reach out to you. We unfortunately can't take your account info for privacy reasons here over the community platform. Instead, if you reach out to us over at our Twitter or Facebook pages, we can verify your account that way to gather the info for the callback. To expedite things, if you do...then just reply to this message with the username/handle the message came in from so I can track it down!
Business account, moving service to a residential home office.
A-B
Community Manager
Community ManagerGotcha. We can definitely escalate this to the Business team and have someone reach out to you. We unfortunately can't take your account info for privacy reasons here over the community platform. Instead, if you reach out to us over at our Twitter or Facebook pages, we can verify your account that way to gather the info for the callback. To expedite things, if you do...then just reply to this message with the username/handle the message came in from so I can track it down!
- An Operations Team Manager has reached out, Have a good day.
- A-B
Great, thanks for the heads up! Really appreciate your patience.
