Forum Discussion

jb21962's avatar
jb21962
Neighbour
9 months ago

Crave subscription

I log into Crave on my television but I get a message that states I require a subscription to watch. I have a subscription and have been watching for a few months. What is going on?
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
9 months ago

Hello ib21962, can you access your Crave account using another device like your phone, a tablet/iPad or a computer? We don't have access to your Crave subscription so w can't see the details here.

  • jb21962's avatar
    jb21962
    Neighbour
    9 months ago
    No. I get the same message. A subscription is required to watch.



    Sent from my Galaxy


    -------- Original message --------
    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      9 months ago

      Your account might not have been linked right. We'll shoot you a PM so we can check it out.

       

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