Forum Discussion
Mugwamp
11 months agoNeighbour
Crave says not subscribed
I have called 10 times now trying to get my crave to work. No one in tech support seems to be able to solve my issue. I have a crave account but when I log in mobile, web, or even in the tv itself it...
Assan
2 months agoNeighbour
I do have the same issue, I do have the crave subscription with Telus and it only shows the CTV and CTV2 when I login to crave app with tv provider, I could use this service for many years but suddenly it's not working. none of technical team over the phone could resolve the issue, they are saying you can watch it with telus tv box(just excuse). i believe it's not provisioning correctly to Crave and need to get fixed. can you help on this
TELUS_Support
Official Support Team
2 months agoDoes your Crave subscription show as active in your My TELUS account?