Forum Discussion

ottawa's avatar
ottawa
Neighbour
5 years ago
Solved

Copyright infringement notice

I keep getting emails from Telus notifying me of a copyright infringement claim against my internet account. I have no idea what it refers to and I don't want to open the attachment in case it contai...
  • Nighthawk's avatar
    5 years ago

    Those copyright infringement claims are typically generated as a result of someone using your connection  to download a media file (TV, movie, music), usually from torrents. The notice will identify the file at the bottom of the message without needing to open the attachment. I wouldn't recommend opening the attachment anyways as they're often Word documents full of macros.

     

    The bottom of the email will look something like:

    You are subscribed as (your Telus account email address).
    
    Your IP address is ###.###.###.###.
    
    Time of event: 2021-MM-DD HH:MM:SS
    Date of event: 2021-MM-DD HH:MM:SS
    Asset title: <Name of show/movie/song/file>
    IP address: ###.###.###.###
    Notification ID: (some mix of letters and numbers)

     

    The IP address in the message should match your router / public IP address. (https://whatismyip.com/)