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Copper to fiber rotary phone issue
We live in an old 1914 house with two rotary phones that do no longer work after fibre upgrade. Dial tone is present but phoning to outside line no longer works. Can we get two of these products ...
An update. I phoned Telus Support yesterday evening and talked to a friendly Telus Home Phone rep who escalated the issue to a manager. Talking with the manager he was able to provide me a solution which I was happy with. For the record: Telus does not provide these adapters itself.
If you recently had fibre installed the technician should have left you his business card. Reach out and let him know about the issue.
Didn't get her business card (fname: Yu).
I would reach out to tech support and have them send out a technician at this point, since your phones should still work I believe.
- Thanks. A rotary phone is too slow to phone outside using fiber; the server at Telus expects a faster communication for just the 10 numbers. A rotary phone works without electricity. Good to have one in a blackout! Anyways, I will phone support again to obtain the device mentioned above.
