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Conversion to PureFibre - What to expect?
I got hounded until I finally agreed to go to PureFibre instead of my bonded modem copper Internet 75 plan. They agreed to maintain my current rates until the contract time expires. I have a T3200M m...
RonAKA My move to fiber. An ont (needs 120 outlet ) A 3200 modem ( needs 120 outlet ) hard wired to ont. My phone was moved to fiber and i asked for battery back up ( needs 120 )outlet . The tech will connect tour existing copper to the ont. I asked for the phone to be moved to fiber. Push button phones will work during an outage with backup. The tech will make you existing setup work . Polecat
It looks like I am in luck. There is an AC outlet near where the fiber will come through the basement wall.
NFtoBC
Community Power User
Community Power UserLooks like you are set! As long as it is easy to put an Ethernet cable between the ONT an the T3200M, nothing else needs to be changed with your network.
The plot thickens. Nobody showed up from Telus to make the connection to fiber. I phoned Telus and ended up on hold for an hour. When I finally got through I told them I was very disappointed in their service. They told me that no appointment had actually been made to connect up the fiber. I told them I wanted to cancel the conversion to fiber. They told me that would be a bad idea as they are disconnecting the copper service. Is this for real? In any case I finally agreed to get converted on a new date.
It is sad to see the level of service that Telus has degenerated to. I will keep my Shaw coax in place, as I see a switch to Shaw in my future.
Dimo-XModerator
Missing an appointment can definitely be annoying. It's good that they setup a new date, and in the long run the conversion should be a good thing. Hope the new install date is not much longer.
They did promise a $50 credit to my account for the missed appointment. However, what really upsets me is that they threaten to cut off the copper. It makes me wonder if this is just an intimidation threat? Is someone that depends on copper for a land line phone going to be cut off? I find that hard to believe.
The basement ceiling is still open so it should be reasonable to get the ethernet to the T3200M. A bit of cable fishing required but not much.
