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bhumm01's avatar
bhumm01
Neighbour
4 years ago
Solved

Contacting Telus

How do I contact telus customer support without talking to the bot or waiting on hold for >1 hour during business hours? I am a full time working physician, I will never have time during business hou...
  • NFtoBC's avatar
    4 years ago

    One solution is to go to the carrier settings on your phone, and change the network selection from 'Automatic'. In the list which populates, choose 'Telus'. This will prevent the phone from connecting to other networks. Just remember, if you travel, and want to connect to international carriers, you will need to switch it back.