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Contacting Telus
How do I contact telus customer support without talking to the bot or waiting on hold for >1 hour during business hours? I am a full time working physician, I will never have time during business hou...
One solution is to go to the carrier settings on your phone, and change the network selection from 'Automatic'. In the list which populates, choose 'Telus'. This will prevent the phone from connecting to other networks. Just remember, if you travel, and want to connect to international carriers, you will need to switch it back.
bhumm01 Wrote: If someone from Telus could please reach out with a sustainable solution it would be very much appreciated.
Good Evening, Caveat enclosed...
I do not represent TELUS in any way, however, my best suggestion maybe to private message a couple of the community managers dru, A-B Dimo-X for example here on the forums to assist. One of them may be able to assist, or point you in the correct direction.
I had a similar problem here on the Westcoast, eventually had it corrected, and all's good now. It did take time for Telus to correct my problem, again had something to do with roaming settings..
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
