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JKB's avatar
JKB
Neighbour
6 years ago
Solved

Connect GE Smart Plugs 2.4ghz to Wi-fi smart hub

Hello, I have the Fibre optics wi-if smart hub and I cannot connect a GE smart plug because it says I don’t have a 2,4ghz. I see lots of fixes for the older version of the modems but not mine? I have the Arcadyan Telus Wi-fi Hub? Any help would be greatly appreciated

 

  • NFtoBC's avatar
    NFtoBC
    6 years ago

    You should be able to turn Smart Steering off through the web interface. Access it at 192.168.1.254, and the password on the device. This will create 2 SSID, one for each band. You should then be able to add your devices to your network.

     

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  • NFtoBC's avatar
    NFtoBC
    Icon for Community Power User rankCommunity Power User
    6 years ago

    You should be able to turn Smart Steering off through the web interface. Access it at 192.168.1.254, and the password on the device. This will create 2 SSID, one for each band. You should then be able to add your devices to your network.

     

    • JKB's avatar
      JKB
      Neighbour
      6 years ago

      Thanks for your help, I tried this and I get to a Telus page asking for user name and password and none of them work where would I find this?

      • Nighthawk's avatar
        Nighthawk
        Icon for Community Power User rankCommunity Power User
        6 years ago

        As long as they haven't been changed, they should be located on a sticker on the side of the Telus Wifi hub.

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