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Solved
Connect App - Not connected to Home Network
The Connect App no longer works. It says, "You need to be on your home Wi-Fi and enter your admin password to proceed. Please ensure you're connected to your Wi-Fi and reopen the app to try again" ...
We're aware of a bug. We're working on a fix which we hope to deploy soon. I don't have a timeline yet but once we have something concrete, we'll definitely share it with you. Please stay tuned!
*Edit: Accepting as solution to pin this to the top for visibility.*
I am with you. We have the same issue with the regular booster, and now we moved to a new location with the wifi 6 booster and it is doing the same thing.
The pre-install network hub and wifi 6 are connected to the internet and works great. However we STRUGGLE to have it show up on the Telus connect app. No way for us to reset our wifi name and password. 🫠
Using a web browser, login as admin to the NAH (Network Access Hub, installed on the wall). Its default IP address is 192.168.1.254 (I changed mine through its web interface). The default admin password is on the label, hidden by the front cover.
Once in, look for the IP address of the Main WiFi unit.
Now log into the main WiFi unit's web interface using that IP address. The user name is 'admin'. Its admin password is on its label. Remove the base and the label will there.
From here, you can change the name of the main SSID, the guest SSID and their respective password.
I forget if the settings are propagated to the miniBoost 6e units. If not, their respective IP address and admin password can be found through the steps above for each miniBoost 6e you have.
