Forum Discussion

dkim22495's avatar
dkim22495
Neighbour
8 months ago

Concern Regarding Misleading Advertisement

Hi Telus,

I came across an online ad that seems to misrepresent Telus services and pricing, with outdated or incorrect information.

The URL of the AD.:

https://cafe.naver.com/yoehang/640756

The Ad. Image:

 

Key Issues:

The post mentions a $45 for 100GB plan, which I believe is no longer offered.

It also mentions Telus’ fastest internet for $55, without noting location-dependent pricing. The ad lacks disclaimers like "conditions may apply," which could mislead consumers into thinking this is a guaranteed price.

 

Please look into this and provide guidance to ensure accurate advertising.

Thanks.