Forum Discussion

bcnl999's avatar
bcnl999
Neighbour
5 years ago
Solved

Complaint!!!

I called your CS to add 6 additional Telus.net accounts into my account, however your rep asked me to hold for more than an hour, to my surprise, he didn't add the emails instead he deleted two of th...
  • FuzzyLogic's avatar
    FuzzyLogic
    5 years ago

    I had issues when I made changes to my account and lost some mailboxes. Telus was able to recover these from backup. It took a few days and any email that was sent to them while they were gone is likely lost.

     

    Hopefully you can get most of it restored.

FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
5 years ago

I had issues when I made changes to my account and lost some mailboxes. Telus was able to recover these from backup. It took a few days and any email that was sent to them while they were gone is likely lost.

 

Hopefully you can get most of it restored.

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