Forum Discussion
Yen
12 months agoNeighbour
Complain about Customer Service
So on Dec12th at 6:40pm I called Tellus since I had a issue with my billing. Waited for 30min finally got an agent. Unfortunately the agent was very rude to speak. She was very impolite which was not...
TELUS_Support
Official Support Team
12 months agoHi, thank you for bringing this to our attention, and we’re truly sorry to hear about your experience. Your feedback is important to us, and we take it seriously. To file a formal complaint, please contact us directly through a private message. We’ll ensure your concerns are reviewed and addressed appropriately.