Forum Discussion

Terpson's avatar
Terpson
Neighbour
5 hours ago

CNBC channel 806 showing CNBC World instead of Squawk Box.

Same problem this morning "CNBC channel 806 showing CNBC World instead of Squawk Box". I submitted a ticket yesterday (10464585), was told I would get a follow-up email from support, never received it. I am paying an added fee for this channel and its not working, Roger's is so its a TELUS issue. 

Dec 16/25: The channel doesn't match the guide listing. I checked the live CNBC audio feed and its broadcasting Squawk Box.

 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Thank you for reaching out regarding the CNBC content issue on Optik TV. After reviewing this with our team, this is a known issue with the content provider and not a TELUS network issue. Essentially, the provider is responsible for switching content between CNBC World and CNBC, which typically happens overnight. Recently, their system has been experiencing issues with this switching process, which has impacted multiple service providers in Canada. Our team is closely monitoring the situation and working with the provider to manually ensure CNBC content appears correctly.