Forum Discussion
Woodsgift
4 months agoFriendly Neighbour
Closed Captions on Digital TV Box
I have multiple times opened settings, turned on closed captions, opened display settings and set caption preferences the way I would like: small font, 25% opacity on background. The example shown in...
- 4 months ago
Currently, the TELUS TV+ app uses its own caption settings, which are independent of the STB (set-top box) settings menu. This means that any changes made in Accessibility / Display / Closed Captions on the STB will not override or apply to captions within the TELUS TV+ app or certain streaming services. At this time, there isn’t a way to have the STB caption preferences automatically apply to live TV through the app. We’ve shared your feedback with the relevant teams as part of ongoing improvements to the Android TV platform and accessibility features. While we don’t have a confirmed rollout date for this functionality, your input helps prioritize these updates.
Woodsgift
2 months agoFriendly Neighbour
No update. I'm about to install an Apple STB. Accessibility seems not a priority for Telus.
West_Coast
2 months agoHelpful Neighbour
Tried to leave a reply from a AI search but won't save. If you do a AI search such as Gemini or Co-Pilot it does bring up some workarounds, unfortunately none worked for me, but may work for others. is there anyone on the forum where the captions can be changed and "stick".
- Woodsgift2 months agoFriendly Neighbour
Installed the Apple TV+ STB today, set up with Telus TV subscriptions and captions setting stick! Goodbye Telus TV STB.
- West_Coast2 months agoHelpful Neighbour
Interesting, suppose though you lose the ability to use the Telus remote.