Forum Discussion
Woodsgift
5 months agoFriendly Neighbour
Closed Captions on Digital TV Box
I have multiple times opened settings, turned on closed captions, opened display settings and set caption preferences the way I would like: small font, 25% opacity on background. The example shown in...
- 5 months ago
Currently, the TELUS TV+ app uses its own caption settings, which are independent of the STB (set-top box) settings menu. This means that any changes made in Accessibility / Display / Closed Captions on the STB will not override or apply to captions within the TELUS TV+ app or certain streaming services. At this time, there isn’t a way to have the STB caption preferences automatically apply to live TV through the app. We’ve shared your feedback with the relevant teams as part of ongoing improvements to the Android TV platform and accessibility features. While we don’t have a confirmed rollout date for this functionality, your input helps prioritize these updates.
West_Coast
3 months agoHelpful Neighbour
Has there been any update on this issue with Telus. New to the Telus digital (Androidtv) boxes and extremely disappointed in this. Subtitle size is simply way too large. As others have tried setting the caption size in device settings does not save, nor is the ability to resize from the TELUS side an option.