Forum Discussion
Closed Captioning not working when playing back recordings
When I watch a recorded show the closed captioning never works. It is turned on. When I watch the same recording on my mobile app on the phone or using the website on a laptop, the closed captioning ...
Do you mean this was fixed at one point but screwed up with the July update? I need ammunition for a call back from them on Friday. I just switched to Telus in May
I’ve only had Telus since July. It started out working fine, then stopped completely after a few weeks. Now it’s spotty, works on maybe a third of my recordings. Totally random and very frustrating.
- Me too. I’ve had it since May. I’m going to record from my phone to see is that works as the cc if fine everytime on my phone. The main problem is I can’t talk to anybody that knows anything and they want to charge $175 to have a technician come to my home. It’s just ludicrous. No service whatsoever ☹️☹️☹️☹️ very frustrated and angry.
