Forum Discussion
Closed Captioning not working when playing back recordings
When I watch a recorded show the closed captioning never works. It is turned on. When I watch the same recording on my mobile app on the phone or using the website on a laptop, the closed captioning ...
I have the very same problem. I am arguing with Telus now!! They say it has nothing to do with them. When I watch a show live the closed captioning is fine, but when I record it, it is not there. Sometimes at the beginning of a recorded show the captioning is there, but by the end it has disappeared again. So frustrating when you tape a show prepare to watch it later only to discover no closed captioning, so can't enjoy it.
