Forum Discussion
Closed Captioning not working when playing back recordings
When I watch a recorded show the closed captioning never works. It is turned on. When I watch the same recording on my mobile app on the phone or using the website on a laptop, the closed captioning ...
I have the very same problem and I'm arguing with Telus now. They say it's nothing to do with them. When I watch a show live the closed captioning is fine, but when I record it, it is not there. However, the same show recorded on my iphone has the closed captioning. Sometimes a recorded show will start with closed captioning, but by the end it has disappeared. So very frustrating.
