Forum Discussion
Chinese channels 2801 and 2802 not working?
The channels are down for more than 12 hours. Is this normal? I just subscribed to Optik TV and the chinese package, got the box on Tuesday and Thursday can't watch it since afternoon. If this happ...
Hello,
Fairchild TV channels 2801 and 2802 are not working. Its been down since 4pm yesterday July 18, 2024. There's an error message saying "This channel is currently unavailable. The provider of this channel is experiencing technical difficulties..." Is there a fix for this or just continue to wait until it comes back up?
Thank you,
I've rebooted and reset the Wifi but its still down.
TELUS_SupportOfficial Support Team
It appears that the broadcaster is experiencing technical difficulties at this time. Our Optik team is aware of the issue and monitoring. We'll provide updates as we get them!
Thank you! I also think this is a TELUS problem because I can also watch it using a different provider.
I hope it gets resolved soon.
Same here, I can watch them on Shaw. Since I was about to switch over from Shaw to Telus, so I want to make sure box is working before I cut off Shaw.
Is this problem appear often in Telus?
Thanks for the reply, appreciate it. hope is is resolved soon. I think its' a Telus issue cause I have friends also on Telus that is not affected.
I hope both parties are not blaming each other and no one is fixing it. On Fairchild's website it says "due to a technical failure in Telus, subscribers are unable to watch our programs normally"
