Forum Discussion

Striker9476's avatar
Striker9476
Neighbour
23 days ago

Channels with home icon and slash through it

I've tried everything and nothing seems to be resolving this issue. Channels with home icon and a slash through it will not work. Any suggestions. 
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
22 days ago

That's certainly unusual. Have you moved your service location recently? (i.e. moved residences)

Striker9476's avatar
Striker9476
Neighbour
22 days ago

This was new activation at my home

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    22 days ago

    We'll send you a PM shortly so that we can dig a bit more into this for you.

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