Forum Discussion
Channel management
I can't manage my channels or theme pack selection on the app or online and it's becoming very frusting. I've had a heck of a time dealing with Telus and only been signed up a month and a half. I did ...
A-B
Community Manager
Community ManagerHello. I'm not entirely clear on what the issue is that you're experiencing. Are you trying to change your channel package or was your Optik service cancelled?
A-B That appears the common theme. That is why Kate just closed a thread, several topics in one thread, My own Options Button new thread was moved into this one. Read this thread and maybe you will undertand.
- I'm not talking about on the guide. I'm talking about managing my channel package to add channels or change the theme packs. It just says. "Something went wrong. Please try again later." It's been a month and a half of this. I want to edit my channel package.
Welcome to Telus!!! 😕 I've been trying to remove a channel for months and also constantly get the "Something went wrong. Please try again later." I simply want to remove a channel and cannot do this on the app or online.
