Forum Discussion

bevinbrtz's avatar
bevinbrtz
Friendly Neighbour
2 years ago

Change times landline rings before going to voicemail

Landline is FINALLY working, but after three rings goes to Telus voicemail.  It needs to be at least 7 but I would prefer if Telus voicemail didn't pick up at all and it went to the physical phone vo...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
2 years ago

o set this up, you can follow these steps to adjust the number of rings before voicemail picks up, or even disable Telus voicemail:
 

  • Increase the Number of Rings Before Voicemail Picks Up:
     
  • Dial *94 on your landline.
     
  • This will allow you to change the number of rings before the voicemail picks up. You may need to experiment with different settings or contact customer support if you prefer to have more than 3 rings.
bevinbrtz's avatar
bevinbrtz
Friendly Neighbour
2 years ago
  • this does not work. you get 4 quick beeps and any key pressed after that disconnects and there is no change to the rings before going to voicemail 
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