Forum Discussion
Footknight
4 days agoNeighbour
CGNAT Removal and Public IP Address Assignment, Is This Still Possible?
Hello and Happy New Year. I recently moved and am now managing my own TELUS Fibre connection directly. I am trying to resume hosting small game servers and other self-hosted services that require inbound IPv4 access.
I have the Technicolor NH20T Network Hub installed and have configured IPv4 port forwarding and firewall rules correctly. However my WAN IPv4 address is 100.84.x.x which appears to indicate CGNAT. As expected inbound IPv4 connections cannot reach my network.
I have contacted TELUS multiple times. One representative confirmed this would require backend provisioning changes and issued a reference number. I later received automated issue resolved messages but no change was applied. A follow-up representative suggested upgrading to a business plan. I clarified that I do not need a static IP or special IPv6 features only a public non-CGNAT IPv4 address. That ticket has now been escalated again to backend provisioning.
My questions are as follows. In 2026 can residential TELUS Fibre customers still be assigned a public IPv4 address to allow inbound IPv4 services and port forwarding, or is a business plan now required? If CGNAT removal is not available on residential accounts is there any supported residential option remaining?
I understand that bridge mode or third-party routers do not bypass CGNAT as this is a WAN provisioning issue. Older threads exist on this topic but many are several months old so I am looking for updated information. Thank you in advance.
Update: While I still have recieved no further communication from Telus, my internet went offline for a few minutes and when it came back, CGNAT was gone! I have been assigned a public IP and can resume my nerdy projects.
I guess that answers my (and hopefully a few of your) questions. Happy networking!
2 Replies
- FootknightNeighbour
Update: While I still have recieved no further communication from Telus, my internet went offline for a few minutes and when it came back, CGNAT was gone! I have been assigned a public IP and can resume my nerdy projects.
I guess that answers my (and hopefully a few of your) questions. Happy networking!- TELUS_Support
Official Support Team
Hey Footknight - That small outage would've been the provisioning team fixing the issue so we're glad to hear your issue is solved!
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