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Canucks Blacked out despite being in same region
I have had Telus Optik TV for 5+ years. Every season i have been able to watch Canucks games on Sportsnet Pacific with no issues. I updated my digital boxes this summer, and ever since I did, i can...
Hi Lynette
You will need to talk/chat to a technical support agent (someone from troubleshooting in one of our call centres) who can make changes to your account - a techician (installer in your home) likely won't be able to help you out. To be honest, I'm not surprised that a technician can't explain regional blackouts to you - these restrictions are relatively complex and may vary by team and/or channel. They're determined by which network owns the national broadcasting rights for a given team. As a rule of thumb though, you should always be able to watch your in-market team; if you're in Vancouver (or BC more generally), you should have access to Canucks games.
Hi KHR,
I'm still struggling to get a technician that actually understands what the issue is, and does not tell me the rules on regional blackouts, because they should not be applying to me. I was able to do a modem, pvr, and box reset because they said they made some changes, but i could still see the Calgary and Edmonton games last night even though i should not be able to. I did not check if i got the Vancouver feed for other channels, but i will make sure to do that and add that information to my ticket
Hi Lynette - just so you know the Calgary game was available in BC ( at least it was in Vancouver ) but the Edmonton game was indeed blacked out. Hopefully you can get this issue resolved ASAP although if there was ever a season to miss a bunch of Canucks games this would be it. Go Bruins go !!!!!!!!!!! 😁
