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grimmt1's avatar
grimmt1
Organizer
3 years ago
Solved

Can't Set A Series Recording for Chek News At 5:00

A new subscriber to Telus, and having some issues I need to iron out. Latest Android TV Box (UIW4054TLU).   I haven't been able to set up a series recording for Chek News (channel 121) at 5:00.  I...
  • Optik-Kate's avatar
    Optik-Kate
    3 years ago

    Hi grimmt1, I was able to replicate your experience on my end with certain news channels. Upon confirming with our development team, this is a known issue that we're working towards resolving, and you are correct that it is related to metadata configuration that prevents the recognition of episodes within a series. I will update this thread when I have more information. Appreciate your patience as we work towards resolving this.