Forum Discussion
thirddepon
11 months agoNeighbour
Can't get the optimal Internet Speed offers for Telus Purefibre 1.5g plan.
Need help with our current home setup. For some reason we can't get the optimal speed of 1.5G DL and UL which is our current purefibre plans, we're stuck having 940 dl and 946ish ul. hardwire from ne...
thirddepon
11 months agoNeighbour
- Darren_P11 months agoOrganizer
The cable that is plugged into the 10Gb port on your Telus Network Hub(the big white rectangular box) doesn't seem to be new. It's hard to tell.
Connect the network cable that Telus provided for the install to the 10Gb port on the Network Hub and the other end to your computer's 2.5Gb port. Try your speed test now.
I had Telus 3G PureFibre service installed last year. I had a similar problem as that you are experiencing. The installer connected the 10Gb port on the Network Hub to the Trash Can WiFi Device.
I connected it directly to my computer's 2.5Gb port and got the results in this LINK.
I found that a video from Linus Tech Tips was very helpful explaining issues with higher speeds. Here is the link.
I had files getting corrupted when downloading to an external USB hard drive, even when downloading to the internal mechanical drive in my computer. I have to download to my internal NVME drive in order to avoid corruption.
The video is definitely worth watching.