Forum Discussion
Can't connect to Modem using 192.168.1.254 and the default admin password.
Hello all, I recently had PureFibre installed, and am trying to connect to the admin page to change the wifi-password. I know that it takes 24-48 hours to do this on the MyConnect app, so I wante...
Nighthawk
Community Power User
Community Power UserWhich gateway / router do you have from Telus? Do you also have a Boost / Wifi 6 units from Telus?
Hi Nighthawk,
Its a Technicolor NH20T.
I do have two of the Boost units from Telus, and I have tried both of the admin passwords on each of the boost devices, triple checking to see if I made any capitalization or typing errors.
Neither of them worked. I only tried resetting the main router, as this is the router which I am connected to via wifi, and which has the same default password as the network.- Nighthawk
The NH20T has it's own password / sticker. It's located under the lid of it that may or may not have a screw holding it shut. The Boost passwords have no relation to the NH20T. You can see the screw hole at the top center of the pic showing the lid. You will have to carefully pop it off and the sticker with the default password is under there.
It's very strange, because I got the Technicolor NH20T model name from my Telus Connect App. It is listed as: Modem (Network Access Hub) so I assumed this was the device, but googling shows that it is indeed a box. My modem however is a tall white cylinder (similar to the boost devices, only bigger) with the B21A model name at the bottom being the only identifier I can find.
