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Cant Connect to Any Service via WAN but Can Connect Via LAN
I set up an Apache server and it is working fine if I connect from LAN, but if I try connecting from my domain name (I'm using Freenom for the domain name) or WAN IP it just times out. Same thing wit...
If the two IPs match then you have a public IP. No need to bother tech support for that now. As I mentioned in my first reply to you, you will not be able to connect to your WAN/modem IP or domain from a device on your local network to test the connection. You'll need to either be on a VPN, cellular, or another internet connection. Easiest to test would be the webserver.
First ensure the computer hosting the server has a reserved IP. (Telus router > Advanced Setup > DHCP Reservation)
Then go under Firewall > Port Forwarding and start forwarding everything to that device.
I have found some ports when forwarded just don't seem to be accessible from an outside connection. 80 works. One of the three ports associated with Team Speak won't open/forward properly. Telus does have a very small number of ports blocked including FTP (21). Those blocks shouldn't affect the majority of apps. I've been using https://portchecker.co/ test if the ports are showing as open for my connection. The server has to be running before the port will show as open on that site.
Can you ping your WAN IP?
Is your WAN IP address a "private ip address" ? If it is, it could be behind a carrier grade NAT, which can block port forwarding.
I cant ping my WAN IP and I'm not sure if its private or not. Is there any way to check?
Compare the router WAN IP address, obtained from the router home page, with the addresses identified in this wiki
https://en.m.wikipedia.org/wiki/Private_network
Yeah my WAN IP fits in the carrier-grade NAT scenario. Is there any way to bypass the restriction on port forwarding?
You could try calling TELUS and ask them to move your connection to a public IP address as you require it for port forwarding.
Since TELUS does not support running servers on a residential service they may try and upsell you to a Business Internet service.
