Forum Discussion

Bob6's avatar
Bob6
Neighbour
2 years ago

Can't cancel my Optik

Suddenly I am being charged $200 for TV and I don't even want it. I tried to cancel but they make it impossible. I am soooooo pisssed off!! They sent me to support on the phone 4 times and every time...
Rocky3's avatar
Rocky3
Guardian
2 years ago

So did you sign up for a two year discounted plan that has expired and now they expect full payment?

  • Bob6's avatar
    Bob6
    Neighbour
    2 years ago
    Exactly! I have been trying to cancel for 8 weeks! I started this prior to the date of renewal. I have not been able to speak with anyone or get an answer as to how to cancel my optik TV and now they are charging me double the amount once again!! I owe them $445 FFS! and I have never missed a bill payment in my life. They will not allow me to downgrade until I pay and I'm not paying a G*d D*med cent until they stop this nonsense! $445 for 2 months FFS!! You just keep charging me more and more and more even though I don't watch TV! FFS!! I am pissed!~!!!

    Sincerely,

    Robert Kidd
    Editor in Chief
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