Forum Discussion
Bob6
2 years agoNeighbour
Can't cancel my Optik
Suddenly I am being charged $200 for TV and I don't even want it. I tried to cancel but they make it impossible. I am soooooo pisssed off!! They sent me to support on the phone 4 times and every time...
El-Eric
Community Manager
2 years agoHey Bob6 I would like to help you with this. Expect a message from me
- Boballoo2 years agoNeighbour
Never got any message. I have done this before and the same thing happened. I am now owing $445!!! for TV I don't even want and have been trying to cancel for a month.
- NFtoBC2 years ago
Community Power User
Boballoo wrote:Never got any message. I have done this before and the same thing happened. I am now owing $445!!! for TV I don't even want and have been trying to cancel for a month.
Have you looked in the Messages section of the site? It is indicated by an envelope at the top of the screen.
- Boballoo2 years agoNeighbour
Still waiting. Now they have charged me again and the bill is $445!!! This is ridiculous! I have been trying to cancel and they are suddenly charging me double the price I always pay. It was $107 every month. Now it's $220!! I'm on a pension and can't afford that! Why would you double the price without notification or warning?? Why do you make it so difficult to cancel that I cannot do so before you charge me $220 again!!! This is robbery!! I am soooooo pisssed offf!!!